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Shipping Information

Shipping Information
We hand deliver all orders within the hospital. Orders that are shipped outside the hospital are through UPS or FedEx. We currently do not ship to international locations.
Common Shipping Delays
  • The most common shipping delay results from errors in shipping addresses. Please make sure that the shipping address is filled-in correctly in the order confirmation you received via email. If it is incorrect, please contact us immediately.
  • UPS does not pick-up on weekends, therefore orders made on weekends will be shipped out on Mondays. Exceptions to this rule are holidays.
  • If you've ordered a product from us within the last 24 hours, the product may not have processed yet or UPS has not picked-up the product yet from our warehouse. This is common when orders are made on weekends or holidays.
 

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